This Privacy Policy explains how Locksmith Near Me of Nashville (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit our website, contact us, or use our locksmith services. We are committed to maintaining the privacy and security of your personal information and being transparent about our practices.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect information from you in the following ways:
1.1 Information You Provide Directly
When you contact us, request service, or fill out a form, you may provide:
- Name
- Phone number
- Email address
- Physical address or service location
- Details related to your locksmith request (e.g., lock type, vehicle make/model, property type)
- Billing information, if applicable
1.2 Information Collected Automatically
When you visit our website, certain data may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Pages viewed and time spent on our website
- Cookies and tracking technologies (see Section 6)
1.3 Information from Third Parties
We may receive information from:
- Advertising networks and analytics providers
- Review platforms (e.g., Google, Yelp) if you interact with our profile
- Referral partners or affiliates
We do not purchase consumer data from third-party data brokers.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide locksmith services and schedule appointments
- To confirm identity and verify service requests
- To communicate with you about your inquiry, appointment, or service experience
- To improve our website, services, and customer experience
- For billing, invoicing, and payment processing
- To send optional promotional or service-related communications (you may opt out at any time)
- To ensure website security and fraud prevention
- To comply with legal obligations or resolve disputes
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share information in the following limited circumstances:
- Service Providers: Trusted third parties who help operate our business (e.g., payment processors, marketing tools, scheduling platforms). They are only permitted to use data as needed to support our services.
- Legal Requirements: If required to comply with a law, regulation, court order, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, customer information may be transferred as part of the transaction.
We do not share information with unrelated third parties for their own marketing purposes.
4. Data Security
We implement reasonable physical, administrative, and technical safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.
While we strive to protect your data, no method of transmission over the internet is 100% secure. You acknowledge that you use our website and services at your own risk.
5. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purpose for which it was collected
- Support business records and legal compliance
- Resolve disputes or enforce agreements
When no longer required, information will be securely deleted or anonymized.
6. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve user experience and analyze site performance. Cookies may:
- Enable basic website functionality
- Remember preferences
- Provide analytics on site usage (e.g., through Google Analytics)
- Support advertising or remarketing campaigns
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our site.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data where legally applicable
- Opt-out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to external sites we do not control. This Privacy Policy does not apply to third-party websites, and we are not responsible for their content, policies, or practices. We encourage you to review their privacy policies before sharing information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, contact us immediately to request removal.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or website functionality. The “Last Updated” date above will be revised accordingly. Continued use of our site or services after changes indicates acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:
Locksmith Near Me of Nashville, LLC
1120 Dickerson Pike, Suite D
Nashville, TN 37207
(615) 237-7711
[email protected]